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Jama

Ketryx integrates directly with Jama Connect, so your team can keep authoring item types such as requirements, risks, and tests in Jama while Ketryx layers on compliance-aligned lifecycle management, live traceability, electronic approvals, and audit trails. Two-way synchronization keeps electronic records consistent across both platforms, with Jama remaining your source of truth and Ketryx handling compliance and release readiness. The integration is purpose-built to align your Jama setup with ISO 13485, IEC 62304, and ISO 14971. Ketryx builds live traceability across your Jama item types, enforces approval workflows, and maintains audit trails automatically, without disrupting how your team already works.

Get started with Jama

Connect Jama to Ketryx at the organization level, then link your Jama project to a Ketryx project. Setup uses Jama's REST API with OAuth credentials from a service account, and default mappings get you syncing in minutes.

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Top Capabilities

Jama stays your source of truth. Ketryx makes it release-ready.

Compliance-aligned lifecycle management

Ketryx organizes your Jama data into the structures regulators expect, turning what your team already authors into audit-ready records with no extra manual work.

Automatic two-way synchronization

Ketryx imports item types like requirements, defects, test cases, test runs, and test plans from Jama, and writes back status transitions, approval comments, item locking, and relationship edits made in Ketryx's traceability widget. Deleted Jama items are soft-deleted in Ketryx and preserved for traceability, keeping your records complete.

End-to-end traceability across item types

Ketryx recognizes Jama's built-in categories and your custom item types, and maps Jama relationships like Data In - Data Out and Verification into a live traceability graph. Jama's parent/child hierarchy of Components, Sets, and Folders carries through to your traceability matrices and generated documents.

Part 11-compliant approvals and audit trails

A fully customizable approval workflow supports 21 CFR Part 11 electronic signatures. Require approvals for specific Jama item types and statuses; once approved, Ketryx can trigger a status transition and lock the item back in Jama. Prefer to approve in Jama? Ketryx can accept an existing Jama status as approved.

Flexible mapping and release management

Out-of-the-box defaults map common Jama item types, fields, statuses, and relationships to Ketryx, and everything is customizable at the organization and project level. Ketryx derives versions from Jama, so release scope and version pinning stay accurate across both tools.